| Startup | Essential | Pro | Enterprise |
|---|
| Monthly fee | 0 EUR | 29-68 EUR | 90-590 EUR | Contact us |
| Daily sending limits | 300 | none | none | none |
| Monthly sending limit | 9 000 | 30 000/100 000 | none | none |
| Dedicated IP address | no | no | 1 included | 2 included |
| Logs retention | 1 day | 7 days | 15 days | 15 days |
| Phone support and a dedicated support person | no | Available for purchase | Available for purchase | Available for purchase |
| Trusted Sender - certification of emails sent to local ISP | ||||
| Highest reputation rating for sending domains in Gmail | ||||
| Knowledge of requirements and local markets, partnership with mailbox providers | ||||
| Certified Senders Aliance certification | Available for purchase | |||
| Greylisting for multiple B2B mailbox providers (partnership with Cyber_Folks) |
| SMTP, RESTful API, Event API integration | ||||
| Support during the integration process | ||||
| Full customer onboarding and sender authorization | ||||
| Webhook OK without limitations | ||||
| SMTP Relay | ||||
| Contact with ISPs and RBL administrators on behalf of the customer | Available for purchase | Available for purchase | Available for purchase | |
| Dedicated API (not included in price) | Available for purchase | |||
| Handling of the individual database | Available for purchase | Available for purchase | ||
| Full Whitelabel | Available for purchase | Available for purchase | ||
| Dedicated conferences and customer training | Available for purchase | Available for purchase | Available for purchase | |
| Advanced live tests - deliverability and throughput | Available for purchase | Available for purchase | Available for purchase | |
| SLA | Available for purchase | |||
| Adjusting throughput to customer requirements | ||||
| Dedicated support person | Available for purchase |
| Automatic hard bounce blocking | ||||
| Basic statistical data (statuses, activity reports) | ||||
| Link tracking and Open tracking | ||||
| Blacklist and whitelist report | ||||
| Export of blacklist | ||||
| Extended logs TTL | ||||
| Feedback loops | ||||
| Reports per ISP | ||||
| Automatic UTM parameters | ||||
| Email tagging | ||||
| Email delivery alerts |
| Footer, List and Bulk Headers | ||||
| Blocking disposable/temporary email address | ||||
| Multiple user and permissions management | ||||
| User activity logs | ||||
| Individual link tracking | ||||
| Deep linking |
| Dedicated IP address | 1 included | 2 included | ||
| Additional dedicated IP | + 45 EUR | + 45 EUR | ||
| Verification of email addresses and their presence in the Spam Trap database Contact with ISPs and RBL administrators on behalf of the customer | ||||
| Infrastructure tailored to the type of traffic (transactional or marketing) | ||||
| Warm-up plan for high-volume sendings and assistance with its performing | Available for purchase | Available for purchase | ||
| Additional certifications including DACH providers | Available for purchase |
| Fully encrypted TLS communication to supporting providers | ||||
| SPF | ||||
| Individual DKIM | ||||
| DMARC policy support | ||||
| S/MIME implementation and maintenance | Available for purchase | Available for purchase | ||
| Service level agreement (dedicated response times, repairs) | Available for purchase | |||
| Support in implementing BIMI | Available for purchase | |||
| VPN and IP-based access to panels and SMTP. |
| GDPR compliance and ISO 27001 and 27018 certification | ||||
| Comments on EmailLabs general contract drafts * | ||||
| Separate invoices for each department |
* NOTE: Starting with the PRO Plan, we allow comments on the client’s drafts. One hour of lawyer’s work is 200€ net on the invoice.
| Plan | Plan limits | CPM Cost |
|---|
| PRO 100 | 100 000 | 1.00 EUR |
| PRO 250 | 250 000 | 0.98 EUR |
| PRO 500 | 500 000 | 0.95 EUR |
| PRO 800 | 800 000 | 0.91 EUR |
| Enterprise | 1 000 000 | 0.73 EUR |
| >2 MLN | 2 000 000 | 0.57 EUR |
| >5 MLN | 5 000 000 | 0.34 EUR |
| >10 MLN | 10 000 000 | 0.27 EUR |
* Cost per additional 1,000 e-mails sent over the number outlined in the plan.
| Plan | Free | Extened | Dedicated |
|---|---|---|---|
| Monthly fee | 0 EUR | 59 EUR | 446 EUR |
| Dedicated support via email | |||
| Dedicated service via chat | |||
| Dedicated service via phone | |||
| Integration support | |||
| Onboarding support | |||
| Domain authentication - support with SPF, DKIM | |||
| Analysis of email statuses from the panel | |||
| Contact with ISPs and RBL administrators on behalf of the customer | |||
| Increasing deliverability to polish and foreign providers | |||
| Email tests and analysis | |||
| Plans and coordination of warm-up implementation | |||
| Assistance with DMARC and BIMI implementation | |||
| Dedicated supervisor | |||
| Teleconferencing with customer service | |||
| Teleconferencing with IT | |||
| Analysis of messages from the customer's system | |||
| Customer HTML testing | |||
| Individual deliverability reports e.g. per market, per provider, per customer system | |||
| Employee training (panel, deliverability) | |||
| Priority response up to 2h during office hours (8:00 am - 5:00 pm) | |||
| Dedicated testing, performance testing and deliverability testing |
