Partnership Program

At EmailLabs, we are expanding our network of partners, to whom we provide not only the infrastructure for sending e-mails, but also the necessary analytical tools and priority support for solving technical problems.

Reseller Partner

Recommend EmailLabs to your customers, refer them to educational content on the website and recommend creating an account with our service.

OEM Partner

The EmailLabs infrastructure is an internal component of your solution and the customer has access to the benefits you have agreed with us in the contract.

 

How we can help your Clients?

 

Email communication audits

We will prepare a detailed analysis of transactional and marketing traffic.

Identification of aspects for optimization

We will prepare a summary of aspects causing deliverability problems for the Client.

Assistance in negotiations

When you choose the Reseller Partner, we can take over the entire discussions with you.

Account and infrastructure matching

We will match the account and infrastructure to the Customer’s dynamics and shipping area.

Take over formal issues

We can take over issues related to making any changes to contractual provisions.

ISO 27002 and ISO 27018 certification

Servers located in the EEA – For the customer, this means full security of the processed data.

Assistance in implementing authentication

We can help you implement SPF, DKIM and DMARC, and for some time, BIMI.

Free testing

We will conduct free deliverability or performance tests for your customers.

Enhanced functionalities

SLA Premium, Whitelabel, Individual API/SMTP channel.

 

 

How we can help your Clients?

 

Email communication audits

We will prepare a detailed analysis of transactional and marketing traffic.

Identification of aspects for optimization

We will prepare a summary of aspects causing deliverability problems for the Client.

Assistance in negotiations

When you choose the Reseller Partner, we can take over the entire discussions with you.

Account and infrastructure matching

We will match the account and infrastructure to the Customer’s dynamics and shipping area.

Take over formal issues

We can take over issues related to making any changes to contractual provisions.

ISO 27002 and ISO 27018 certification

Servers located in the EEA – For the customer, this means full security of the processed data.

Assistance in implementing authentication

We can help you implement SPF, DKIM and DMARC, and for some time, BIMI.

Free testing

We will conduct free deliverability or performance tests for your customers.

Enhanced functionalities

SLA Premium, Whitelabel, Individual API/SMTP channel.

 

Frequently asked questions

What kind of cooperation is offered by the Partnership Program?

There are two ways to cooperate with EmailLabs – as a Reseller or OEM Partner.
Feel free to contact us to discuss other possibilities of potential cooperation between our companies.

Who is the Reseller Programme for?

The Reseller programme is designed for cloud solutions, the E-Commerce industry, CMS, CRM or Marketing Automation tools.

When will the OEM Programme be the best solution?

The OEM Programme is the best solution when:

  • you are looking for Cloud SMTP and Email API built into your system,
  • you are an Attunement Expert responsible for this part of the business,
  • you want to be in control of communication with your customers, you don’t want third parties.

How does the registration procedure in the Partnership Program look like?

To join the program, you have to register using online form available here.

Do I need to go through the pre-approval process to become an EmailLabs Partner?

Yes, we are expanding the circle of our partners to provide our customers with all the tools they need to achieve the best possible results.

How can I promote EmailLabs?

In general, the promotion ways and techniques depend on the type of cooperation itself and on prior individual arrangements with the Account Manager. You may contact us anytime to discuss your ideas.

Is there a dedicated support or Account Manager for a Partner?

Each of our Partners has a dedicated Account Manager.

When and how will I receive payment?

The payment method depends on the individual partnership agreement. Usually, it is made via bank transfer into a specified account once a certain amount is collected.

Is there any fee for joining the Partnership Program?

No. The Program is free of charge for both joining and access to know-how and advertising materials.

Are there any marketing materials available for Partners?

On partner’s request, we can provide relevant presentations or other materials.

Can I recommend other Partners to the program?

Currently, it’ s not possible.

How can I track my progress?

You can contact your Account Manager at any time to discuss progress and statistics.

Can I include content and other materials from the EmailLabs website on my own page?

Copying content from the EmailLabs website is a copyright violation and may result in legal consequences.

 

Does EmailLabs post information about Partnership Program members on its website?

Yes, each Partner has a dedicated landing page where we apply internal link. Such a practice leads, on one hand, to higher visibility in Google’s organic search results.

What is an email communication audit?

We will analyze the Client’s infrastructure. We will check the level of your Client’s reputation as a sender and what type of IP will be best for their communication.

We will also check the level of your Client’s deliverability. Thanks to us, they will find out how their e-mails are visible to Polish and foreign providers and whether they do not end up in the SPAM folder.

We will analyze the authentications implemented by the Client. We will check if protocols such as SPF, DKIM or DMARC work properly in the domain.

By working with us, your clients will also gain access to an analysis of message delivery delays. If necessary, together we will work out a solution to any delays.

What is the process of identifying aspects for optimization?

We will prepare for the Client a list of aspects that need to be optimized on their side. By implementing all of our tips, they will be able to increase the deliverability of their messages and, as a result, reach their customers regardless of which provider they use.

How does EmailLabs support Partners during negotiations?

We are happy to help negotiate and tailor an offer for a specific customer. In the case of the Reseller Partner option, we can take over the entire negotiations with the Customer. In this way, we will prepare an offer that meets the common requirements of both the Customer and our partner.

What is account and infrastructure matching?

We are able to match the account and infrastructure to the specifics, dynamics and area of the customer’s mailings.

We have the know-how to meet the requirements of most mail providers. We will direct your Clients to the right tracks, which will allow them to increase the deliverability of the messages they send.

How can we support you with formal issues?

If necessary, our legal department is able to take over issues related to the implementation of any changes in contractual provisions – the reprocessing of documents is done directly between our legal department and your Client.

What does ISO 27002 and ISO 27018 certification and servers located in the EEA guarantee?

By choosing our services, the customer no longer has to worry about the legal aspects related to the issues of processing personal data of EU citizens outside the European Economic Area, as our servers are all located in the European Union.

Vercom S.A., to which the EmailLabs project belongs, has also successfully passed the ISO 27001 surveillance audit and ISO 27018 certification. The audits are a confirmation of the best practices of the information security management system and the application of a code of international principles to support the management of personal data in cloud computing.

For the customer, this means full security of processed data.

More information on ISO 27002 and ISO 27018 Certification.

What is the help in implementing authentication?

The basis of email communication is domain authentication with SPF, DKIM and DMARC, and for some time now also BIMI. As a partner, we will help you correctly implement security at your Client.

  • SPF (Sender Policy Framework) is a security feature used to authenticate the sender of an email. It allows providers to verify that a mail server is authorized to send email on behalf of a domain.
  • DKIM (DomainKeys Identified Mail) is a digital key used to verify that emails are authentic and have not fallen victim to phishing attempts during transmission.
  • DMARC (Domain-based Message Authentication, Reporting and Conformance) is an email authentication method based on SPF and DKIM. It checks the above protocols and tells mailbox providers what action to take against messages that fail authentication, giving domain owners control over their use and preventing spoofing.
  • BIMI (Brand Indicators for Message Identification) is a new security standard that allows a verified sender logo to be displayed in those emails that have passed DMARC authentication validation, confirming that the domain From has not fallen victim to an impersonation attempt.

Read more about email security.

How are free tests of EmailLabs infrastructure done?

We will conduct free deliverability or performance tests on EmailLabs service for your Customers.

The results we receive will be the basis for making further improvements and improving deliverability for your Customers.

Which additional functionalities are available to EmailLabs Partners?

We also offer a number of extended functionalities that are necessary for more informed and demanding Customers:

  • Expert Care,
  • SLA Premium,
  • Whitelabel,
  • Individual API/SMTP channel,
  • S/MIME,
  • Possibility of security audit.

BECOME AN EMAILLABS PARTNER

REGARDLESS OF YOUR BUSINESS TYPE OR NEEDS, WE HAVE DEVELOPED AN AFFILIATE PROGRAM JUST FOR YOU