Compliance & Security

Vercom S.A. Successfully Renews ISO/IEC 27001 Certification

EmailLabs Team, 13 October 2023


Vercom S.A. public joint-stock company to which the EmailLabs project belongs, has been assessed and certified to be compliant with the  ISO/IEC 27001 and ISO/IEC 27018 standards. The Vercoms’ Information Security Management System covers the creation, maintenance and development of electronic communication solutions, including email, SMS and push in the CPaaS model. An independent external auditor from LL-C Certification also confirmed that Vercoms’ Code of Practice for the protection of personally identifiable information (PII) in Vercoms’ cloud services are in compliance with the requirements of ISO/IEC 27018:2019. Both certificates confirm that data processing in our cloud computing takes place in accordance with the best international standards.

ISO/IEC 27001/2017 is an international norm that standardizes information security management systems. ISO/IEC 27018:2019 specifies best practices for managing personal data in cloud computing. The information security system implemented in our company, compliant with these standards, supports the security of our clients and their data.

The Information Security Management System at Vercom and in the EmailLabs project covers a set of key areas for the processing of personal data, such as cyclical planning, implementation, control and monitoring systems, as well as the continuous improvement approach.

  1. Information security management.
  2. Asset management.
  3. Security of human resources.
  4. Physical and environmental security.
  5. Systems and network management.
  6. Access management in IT systems.
  7. Business continuity management.
  8. Vulnerability management.
  9. Incident management.
  10. Compliance with regulatory requirements.

ISO certificates are valid for three years. The first supervision takes place after one year, and the next one after two years. The purpose of inspections is to check whether the company operates in accordance with the requirements of the standards.

We are proud that Vercom, including the EmailLabs project, has been certified continuously since September 21, 2020.

Certificate ISO/IEC 27001
Certificate ISO/IEC 27018

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